How to submit a confidential support ticket?

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Closed24024MinorQuestion
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alexmClient

I see that all the tickets are visible to all. Is it possible to submit confidential tickets?

Thanks

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UserDescriptionPosted On
Sasha (Xafari Support)Agent

Hello Alexandre,

 

Unfortunately, this feature is not supported in this version of tickets.

 

Regards, Sasha.

alexm

Hello Sasha,

Ok. I understand it's not supported by the ticket system. But is there any way I can send a confidential support request (for example by email) ?

Sasha (Xafari Support)Agent

Hi,

 

You can send a confidential support request by email info@galaktikasoft.com.

 

Thanks, Sasha.

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